Review of SME performance measurement systems models and their impact on business performance
DOI:
https://doi.org/10.56652/ejmss2023.1-2.6Keywords:
performance measurement, performance measurement system, small and medium-sized enterprisesAbstract
The article reviews and evaluates approaches and models of SME performance measurement systems based on a metaanalysis of the literature. The article aims to assess the merits and usefulness of the methods and models of SME performance measurement systems proposed in the literature. The models are compiled and analyzed into models that need to consider the enterprise's size and SME-specific models. Solutions within the group of SME-specific models were evaluated in terms of selected characteristics that are relevant in the information age. Studies of the impact of performance measurement systems on enterprise performance were also reviewed. Conclusions from the research could be more conclusive, indicating the need for further study and work in this area and the transfer of results to business practice.
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